IoT: The Customer Journey




The Customer Journey has become increasingly complex as conveniences race to bring a seamless shopping experience with payment options, expedited drive through, and computer vision enabled self-checkout.

Join Industry Experts Phil Steed Reliant’s VP of Solutions & Partner and Jeff Sharpe, Supermicro’s Director 5G/IoT Edge AI Solutions to see how technology can create a seamless shopping experience.  


About the Speakers


Phil Stead

VP of Solutions & Partner

Phil is the VP of Solutions and Partner at Reliant. Phil is responsible for leading the expansion of Reliant’s Edge Computing Platform across retail, hospitality and c-store verticals and global markets. 

This includes the delivery of Reliant’s edge platform and centralized management plane at scale to support on-premise local application hosting/container delivery, configuration management, systems orchestration, monitoring and data collection across tens of thousands of locations. 

Phil is a subject matter expert on a wide array of in-store, enterprise and emerging technologies and best practices in retail and hospitality. 


Jeff Sharpe

Director 5G/IoT Edge Solutions

Throughout his 39-year career, Jeff has focused on defining strategic direction for best-in-breed Networking and AI Training/ Inferencing solution while building successful partnerships for new product delivery. H e is currently focused on next-generation Edge solutions for Smart Places, Transportation, and Cities; Industry 4.0; and 5G MEC-based Services.  

Before joining Supermicro, Jeff was responsible for leading strategies for AI Edge, Telecom, and Platform Solutions with ADLINK, Radisys, and Nortel.


Kristen Call

Americas IoT Specialist

Kristen, as Intel's Americas IoT Specialist, leads innovators and technologist in shaping IoT benefits for business now and into the future.   She has over 30 years of retail experience and is passionate for retailers to run their business the best and most profitable way and using technology as a competitive advantage.


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Industrial Revolution 4.0 (IR4)