The NACS/Conexxus Technology Roadmap: 2020 Update

Mon, Nov 30 2020, 1:30 - 2:30pm
Virtual Conference


 I have strategic technology initiatives at work in my organization but need to see what is on the horizon. 


2020 has prompted rapid digital transformation worldwide. With that in mind, NACS and Conexxus have revisited their technology roadmap—essential and prospective technologies the high-performing retailer should include in their strategy. This roadmap will provide an annual picture of what relevant technologies will achieve reality, by when, to provide clarity to support a systems strategy. This roadmap is a compilation of research from outside the industry, specifically designed to “see” 10 years ahead to suggest technology and cultural evolutions that will prepare you for the new landscape.



  • Explain the key strategic learnings from NACS that currently drive our technology research
  • List key technology innovation paths, not present in our markets now, that may rapidly change the technology platforms we use today
  • Describe the technology and cultural changes that are required to stay at the front of the digital consumer’s needs



Gray Taylor, Executive Director, Conexxus


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