As we learn to navigate data security while employees work from home and the new essential work of c-store employees and retailers, we hope these below COVID-19 resources for convenience stores and fuel retail essential businesses will help your organization navigate coronavirus mandates for customers and employees.​

Functioning in the Age of Shelter in Place

How we're transitioning to virtual work at home & data security.

On March 11th, 2020 the World Health Organization (WHO) characterized the COVID-19 Virus as a global pandemic. Within two days, the planet was operating under an unprecedented State of Emergency, requiring a majority to stay home and shelter in place.

Read the article written by Gray Taylor and Dave de la Pante on securing work at home practices and the shift by cybercriminals to exploit home attacks during this COVID-19 pandemic.

Retailer & Supplier Provided Resources

StrasGlobal: COVID 19 Response Plan

StrasGlobal’s Executive Team and Task Force has developed a Response plan for their stores, which they are sharing with the industry and other retailers who might benefit from learning how they are taking action. Note that this report is a work in progress and was created by retailers rather than consultants. It is designed for an average store across the eight states they currently operate in.

Gilbarco: Gas Pump Sanitation

It’s completely understandable that people are having some discomfort operating a fuel dispenser during the COVID-19 global pandemic. For peace of mind, the general public should know that convenience stores and gas stations are taking extraordinary measures to keep people safe while they visit these essential businesses.  Here are the steps Gilbarco suggests using either of these two methods, as recommended by the CDC.

Verifone: How to Clean Verifone Devices

Keeping your Verifone devices clean may provide a more hygienic and pleasant experience for your customers and employees. As such, please find some tips from Verifone.

NCR: Coronavirus response

A list of resources on cleaning NCR hardware and additional resources specifically for retail and restaurants. 

Dover Fueling: Coronavirus Response

March 18th, 2020 - Memo from David Crouse, President of Dover Fueling Solutions regarding the steps they are taking to help protect business operations and to continue providing their products and services.

US Payments Forum: Tips for Cleaner Payments

The global situation with COVID-19 has raised everyone’s awareness of the need to avoid contact with frequently touched public surfaces and exercise careful hygiene practices.  The U.S. Payments Forum developed this resource to provide practical tips for a “cleaner” payment experience for merchants, ATM owners and consumers.

NACS COVID-19 Resources

Guidance related to the questions the NACS team is fielding from members as well as a collection of the latest industry news.

National Retailer Federation Resources

NRF is addressing the supply chain implications as well as developments related to the spread of the virus globally and domestically.

ControlScan: Best Practices for Remote Security Assessments

Discussion in light of COVID-19 regarding: Confirming your assessment can be fully remote; the key differences between onsite and remote assessments; and making remote security assessments successful.

US Payments Forum: Consumer Interactions at the Point of Sales

The current environment calls for a reduction in all types of interactions, including how consumers interact with payment terminals.  There are a number of ways a consumer can complete a transaction that reduce physical interactions with a payment terminal.

C-Store and Fuel Retail Industry Articles

• US Dept of the Treasury: Joint Statement on the Review Procedure for Paycheck Protection Program Loans (4/28/20)
• Krebs on Security Webinar: How to properly manage third-party remote access in the era of COVID-19 (4/27/20)
• Energy.gov: DOE Announces Crude Oil Storage Contracts to Help Alleviate US Oil Industry Storage Crunch (4/14/20)
• NACS: How Coronavirus is Impacting Fuel Supply & Demand
• FDA: Food Safety and the Coronavirus Disease 2019
• CISA: Guidance on the Essential Critical Infrastructure Workforce
• NACS: Convenience Stores Designated as Essential Businesses
• NACS: C-Stores Adjust Foodservice in Face of COVID-19
• NACS: US Secret Service Warns of Coronavirus Scams
• Business Insider: Truck Driver Hours of Service Suspended
• NACS: How HR Can Navigate COVID-19

National Resources

CDC Updates

How to protect yourself, symptoms, what to do if you are sick, and a self-checker from the CDC.  

 CDC: What Food Retail Workers Need to Know about COVID-19

• As a grocery or food retail worker, how can I protect myself and slow the spread?
• What steps should my employer take?

White House Updates 

How to prepare and protect yourself, and what to do if you think you are sick. A guide through FAQs, the latest news, and updates on coronavirus cases in the US.

WHO Updates

Rolling updates, live press conferences, and mythbusters of the Coronavirus.