Conexxus In the News

With 364 days left to upgrade credit-card terminals at fuel pumps before fraud liability shifts to convenience-store retailers, three experts on the subject of EMV encouraged retailers to get started now during a NACS Show educational session Oct. 2.  In one year, Oct. 1, 2020, liability for lost, stolen or counterfeit cards used at fuel pumps “shifts to the party in the payment chain with the least secure payment technology,” said Linda Toth, director of standards for Conexxus, during the session EMV: Can You Afford Not to Upgrade?

Panel experts warn that now is the time to start the long process of upgrading your pumps to EMV standards. ...Linda Toth, director of standards for non-profit c-store and petroleum market technology advocate Conexxus, said a study by her group found that 58% of retailers who have yet to upgrade believe they won’t make the liability shift deadline. And 25% said they have no idea when they’ll upgrade.  The panel recommended retailers start now and get ahead of the game. Otherwise, they may pay more in fraud paybacks than the cost of the upgrades.....

“Our partnership with Fiscal Systems and P97 enables a frictionless customer journey and convenience in an increasingly competitive industry,” Doug Lawes at Sinclair said. “Using Fiscal Systems Point of Sale solution with the Conexxus 2.0 advancements, we are able to provide a secure mobile platform that can be easily adopted and will assist our Retailers to smooth out the customers’ payment experience.” .....

During the final two days of the conference, attendees presented thoughtful ideas to help Conexxus refine its strategy to best serve its membership and the convenience and fuel retail industry. As a member-owned and operated organization, Conexxus will use the strategic discussions as a springboard to apply resources to a balance of short and long-term needs.....

“We are happy to bring together the industry’s leaders and brightest minds to share common knowledge and facilitate a better working environment for the petroleum industry as a whole,” Schlegel said. “This committee is important to the industry because it helps provide options for station owners.” .....

The industry will spend $3.9 billion retooling the country’s 800,000 fuel pumps, according to Gray Taylor, executive director of Alexandria, Virginia-based Conexxus. Its title: “Defending the Island.” Gas pumps, especially those in remote locations, are attractive targets, as their remoteness gives thieves time and privacy to install skimming devices. The pumps most likely to get a skimmer: those off interstate highways, farthest from the cash register, says Taylor of Conexxus.

If only installing EMV at the pump were as easy as filling up the gas tank with a credit card. But in this industry, complexity is a given, thanks to a tangled web of elements that all need certification: payment servers; indoor versus outdoor payment terminals; fuel dispensers and an on-site, back-office systems. Any requirement to dig up concrete to lay new wires requires an environmental review.

It's vital for convenience store operators, especially those that offer fuel sales, to learn as much as they can about skimming and how to prevent it — because it isn't an issue of "if" but rather an issue of "when" they'll have to deal with it, according to a recent webinar "Skimming," presented by Conexxus.  This impacts retailers on multiple levels, because not only does skimming cost them actual money, it can result in future lost sales as consumers learn about skimming incidents.

NATIONAL REPORT — Over the past several years, there have been countless conversations around technology in the convenience channel. In fact, a record number of industry stakeholders converged in Nashville, Tenn., in late April for the 2019 Conexxus Annual Conference — lending even more proof to the growing importance of technology in the industry.  However, many of the conversations revolve around consumer-facing technology. How can convenience store retailers tap into innovation to reach their shoppers? Is it through digital signage? Messaging at the pump? Loyalty programs? A mobile app? .....

Acumera, SwiftIQ and Conexxus announced the launch of a cloud-native autonomous point-of-sale (POS) transaction log polling, ingestion and analytics infrastructure, initially configured for convenience stores running a Gilbarco Passport or VeriFone Commander.  The technology uses the Conexxus standard NAXML, which has been rolled out at Mass.-based Nouria Energy.....